Laboratory Intake & Document Processing
Turning customer documents into structured, reviewable laboratory work.
A business process, not just a screen.
Incoming Chain of Custody documents contained important sample and testing information, but a manual intake process created repetitive capture and made downstream integration difficult.
The solution
The workflow combined customer submission, document intake, OCR-assisted extraction, master-data matching, human review, approval and integration with an existing laboratory system.
- Customer-facing submission portal
- Document upload and template selection
- OCR-assisted extraction
- Human review and correction
- Master-data validation
- Legacy-system integration queue
Why the approach matters
OCR was treated as an assisted capture step inside a controlled workflow. This keeps human validation where accuracy matters while still reducing repetitive administrative work.
Working through a similar operational problem?
We can review the process and help define a practical first phase.
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